Who We Are
This Privacy Policy describes how Wynn Homes, operated by Karla Beltran-Wynn, a licensed real estate agent with Keller Williams Pinnacle ("we," "us," or "our"), collects, uses, and protects information you provide when visiting kbwynnhomes.comor submitting a form on this website.
For questions or privacy-related requests, contact us at: Karla@WynnHomes.com or (618) 772-3098.
Information We Collect
When you submit a form on this site, we may collect:
- Your name, email address, and phone number
- Property address or area of interest
- Your home-buying or selling timeline and preferences
- Any message or notes you include in a contact form
We also collect standard website analytics data through Google Analytics (page views, session duration, device type, general location) and Google Tag Manager. This data is aggregated and non-personally identifiable.
How We Use Your Information
Information you submit is used to:
- Respond to your inquiry and provide requested real estate services
- Send you property listings, market updates, or home valuations you requested
- Follow up by phone, email, or text based on your stated preferences
- Improve the content and performance of our website
We do not sell your personal information to third parties. We do not use your information for any purpose unrelated to the real estate services you contacted us about.
Text Message & Communication Consent
If you check the consent box on any of our forms, you agree to be contacted by Karla Beltran-Wynn via call, email, and text for real estate services. Standard message and data rates may apply. Message frequency varies based on your inquiry.
To opt out of text messages: reply STOP to any text message at any time.
For help: reply HELP to any text message.
You may also unsubscribe from email communications by clicking the unsubscribe link in any email we send you, or by contacting us directly.
Terms and Conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at kbwynn@kw.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: https://kbwynnhomes.com/privacy-policy.
Third-Party Services
We use the following third-party platforms that may process your information:
- Follow Up Boss (FUB) — our CRM system, which stores and manages lead contact information. See FUB's Privacy Policy.
- BuyingBuddy — powers our IDX property search widget. Property search activity may be tracked. See BuyingBuddy's privacy policy for details.
- Google Analytics & Tag Manager — used for website traffic analysis. See Google's Privacy Policy.
- Keller Williams Pinnacle — as the sponsoring brokerage, certain transaction and contact records are maintained per Illinois real estate regulations.
Cookies
This website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though doing so may affect certain features of the site.
Data Security
We take reasonable measures to protect the information you share with us. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Children's Privacy
This website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us immediately.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at Karla@WynnHomes.com.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of the State of Illinois. Any disputes arising from this policy shall be resolved in the courts of St. Clair County, Illinois.
Questions? Contact Karla at Karla@WynnHomes.com or (618) 772-3098.